An IT company with a human touch

About Active Innovation

Located in Richmond, VA

A lot of IT companies claim to be about service. But how many of them give you their president's cell phone number? Or charge you one flat hourly rate whether you need a simple Windows Server update or a full-scale wireless network deployment? Or refuse to charge you extra just because your computer crashed after our business hours?

That's just the beginning of what makes us a different kind of IT company. Active Innovation (AI) based in Richmond, VA, provides comprehensive, flexible and affordable IT support for the small business and the home.

For a company looking to cut costs without sacrificing quality, AI can provide a fully functional IT department on a turnkey basis, or simply supplement your existing technical support staff on a single-project basis for less than the cost of a full-time support technician. We offer custom tech support packages as well as monthly or yearly contracts.

Learn more about network security, network consulting, Windows Small Business Server & application support, or computer help and pc support for your home.

Contact us today about our tech support options ».

Anti-virus tip

Remember to enable daily updates for your Antivirus and spyware software. Even new software is at risk if you don't keep it up to date.

Remote desktop tip

Remote desktop error: "Terminal Server has exceeded maximum number of allowed connections"... In the box for the server, add "/admin" after the server name, and you will log on to the console session.